So, now I wait and wait to see what MS will do. Yes, the product says "Genuine MS" and the disk is a holographic disk, etc. ![]() After several calls to MS, they still say the key is invalid and told me to send the information to "How to Tell" Counterfeit Software. When I tried either on line or telephone activation, I got a message that the Product Key was invalid. Didn't expect that just adding RAM would cause this. I recently added RAM to my system and as soon as I opened MS Office Professional 2010 (yes, its old, but it works for me) - I got the "Product needs to be activated" message that MS had detected a hardware change.
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